Reference

How 6bdtk Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and how we keep that data secure.

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What We Collect and Why It Matters

6bdtk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, contact details and the credentials you choose for your account. Each time you deposit through bKash, Nagad or Rocket, we log the transaction reference and amount so your wallet history stays accurate and disputes can be resolved quickly. We

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also collect device identifiers and session data — not to build an advertising profile, but to keep your account secure and detect unusual login activity. Cookie data from your browser or mobile session helps us remember your preferences so you are not re-entering details every visit.
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We do not sell your personal data to third parties. Where we share data with payment processors — including the local wallet rails you use — it is strictly to complete your transaction. Sharing with any analytics or fraud-detection partner is governed by data-processing agreements that
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require them to handle your information under equivalent protections. You have the right to request a copy of the data we hold, ask us to correct inaccuracies, or ask for deletion where no legal retention obligation applies. Eligibility to exercise these rights depends on your local
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law and the region from which you access the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or delete the data we hold on your account — or if you have questions about how a bKash, Nagad or Rocket transaction was logged — our support team handles privacy requests directly. Send your request through any of the channels below and include your registered account details so we can verify your identity before acting.

Email Support Send your data request or privacy question to our support address. Include your account username and the specific data you are asking about for a faster response.

Live Chat Open live chat from within your account on mobile or browser. Our team can log a privacy request on your behalf and confirm the reference number with you.

Account Help Centre The Help Centre inside your account includes a privacy request form. Fill in the details, submit, and we will respond within the timeframe stated in our policy.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply technical and procedural controls across every layer where your data lives — from the moment you log in on your phone to the point where a withdrawal is verified. These four areas cover what we do in practice to keep your information handled correctly.

Encrypted Data Storage

Your account credentials and payment references — including bKash and Nagad transaction IDs — are stored using encryption at rest. Only authorised systems access this data during transaction processing.

Cookie and Session Controls

We use session cookies to maintain your login state across mobile and browser. You can clear these at any time through your device settings; doing so will end your active session.

Retention and Deletion Policy

We keep account and transaction records for the period required by our operational and legal obligations. Once that period lapses, data is deleted or anonymised unless you have an open account.

Data Correction Requests

Found an error in your registered details? Contact us through live chat or email with your account username and the correction needed. We will verify your identity and update the record.

Common Questions About Your Privacy on 6bdtk

These are the questions we hear most often about data, account privacy and your rights as someone using our platform from Bangladesh. Availability of certain rights depends on your local law and the eligible region you access from.

We collect your name, email address, contact number and the details you provide during account setup. We also log device identifiers and session data to keep your account secure.

Yes. Payment references are shared only with the relevant wallet processor to complete your transaction. We do not store your full mobile banking PIN or transfer credentials on our servers.

You can. Send a data access request via live chat or email with your account username. We will verify your identity and provide the information within the timeframe our policy sets out.

We retain records for the period our operational and legal obligations require. Once that period ends, data is deleted or anonymised unless you still hold an active account with us.

No. We do not sell your data to advertisers. Any third-party sharing — such as fraud-detection partners — is covered by data-processing agreements requiring equivalent data protections.

Contact us through the Help Centre privacy form, live chat or email. Include your account username and the specific correction or deletion you are requesting so we can act accurately.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoAbout Us

How 6bdtk Handles Your Personal Information

Reach Us About Your Privacy

How We Protect and Manage Your Account Data

Common Questions About Your Privacy on 6bdtk

01 What personal data does 6bdtk collect when I open an account?

02 Are my bKash, Nagad or Rocket payment details kept private?

03 Can I request a copy of the data 6bdtk holds about me?

04 How long does 6bdtk keep my account and transaction records?

05 Does 6bdtk share my data with advertisers or third-party marketers?

06 How do I ask 6bdtk to delete or correct my personal data?

Privacy Policy

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